Velobet Casino: Company, Licence and History

Who Operates Velobet Casino

Velobet online casino operates as the Company named throughout our Terms and Conditions, which are binding in English and were last updated on 07/03/2025. This separation between company and licence naming is stated directly in our published Terms and Conditions rather than left implicit. We do not publish a separate trading name or licence number on this page; our regulatory position is Curaçao, and any dispute arising from use of the site must be brought before a competent court in Curaçao, as set out in our governing law clause. This means every player accepts Curaçao jurisdiction the moment an account is created, regardless of where they are browsing from. Registration is open only to players aged 18 and over, confirmed at the point of sign-up.

Fairness and Player Protection

Every game round run through our platform relies on a random number generator certified by an accredited testing laboratory, and we apply a provably fair commitment scheme so outcomes can be independently checked by players who want to verify a result. Players who spot a discrepancy can raise it with support before escalating further. Support is available 24/7 through live chat and email, reachable via the Contact button on every page, with a separate email address reserved for business and affiliate enquiries. We also maintain an X (formerly Twitter) account, which we use to run giveaways for our community rather than for account support.

Company Details at a Glance

A handful of fixed facts define how Velobet is run and who may use it, from the law that governs any dispute to the age floor on every account, the language our contracts are written in, and the hours our support team is reachable. Knowing these details upfront helps new players understand what they are agreeing to before registering an account.

Together these figures show a platform bound by Curaçao law, operating under terms refreshed on 07/03/2025, open only to players aged 18 and over, and backed by English-language support available 24/7 through live chat and email. Players who need a refresher can always find these same details restated in our full Terms and Conditions.

Opening and Verifying an Account

Joining Velobet starts with the red "Sign Up" button in the top right corner, and the process is designed to get crypto players into play almost immediately.

1. Fill in three fields: email, a username that cannot be changed later, and a password of at least 8 characters with one capital letter and one alphanumeric character.
2. Accept the Terms and Conditions and Privacy Policy, then select "Finish" to create the account.
3. Deposit in crypto straight away if preferred; other payment methods only unlock once the profile is complete.
4. Complete My Account > Personal Information with first name, last name, date of birth, mobile number, country, city and address.
5. Submit ID or passport plus proof of residence no older than 3 months; verification takes up to 48 hours and records are kept for 10 years.

The same credentials set during sign-up — username and password — are used every time afterwards. Once verified, returning players can sign in anytime through our account sign-in and password recovery page.

Registration Restrictions and Responsible Play

Velobet does not accept registrations from Aruba, Bonaire, Curaçao, Lithuania, the Netherlands, Georgia, Saba, St Maarten, the USA and its dependencies, or any FATF-blacklisted country. Players connecting from Russia or Belarus have their accounts closed with balances retained, while Georgian accounts are closed with deposits refunded minus a 20% charge. Accounts belonging to politically exposed persons may also be closed, with a 20% administrative fee deducted from any deposits that are returned.

We offer account limits, a support-arranged time-out that reopens automatically once the period ends, and self-exclusion from 6 months up to 5 years by email, defaulting to 6 months if no length is specified. Self-exclusion requests are processed by email and cannot be reversed before the chosen period ends. Players who want support beyond our own tools can reach Gamblers Anonymous, GamCare or Gambling Therapy. Anyone who prefers to step away entirely can follow the steps on our closing an account page rather than relying on self-exclusion.

For the full picture of what sits alongside these company terms, our casino overview page brings everything together in one place for anyone comparing options.